Privacy Policy

Data We Collect

• Account details such as name, email address, organization, and role
• Service usage data such as login history, attendance records, IP address, device and browser information
• Verification signals such as location coordinates and Wi-Fi identifiers at the moment of explicit check-in or check-out
• Billing data such as payment status, invoice details, subscription identifiers, and tokenized billing references
• Support communications and refund request records

How We Use Data

• Provide and operate the service
• Authenticate attendance events and manage organizations
• Process recurring billing, failed payments, and refunds
• Respond to support requests and legal obligations
• Prevent fraud, abuse, and security incidents

Third-Party Processors

Data Retention

We retain personal data for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. When retention is no longer required, we delete or anonymize the data.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or port your personal data. Users in the EEA and UK may also lodge complaints with their supervisory authority.

International Transfers

Where required, we use appropriate safeguards for international transfers of personal data, including contractual protections with our processors.

Contact

For privacy requests or questions, contact privacy@check-ly.com.